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Technology Assistance Center

DocuSign

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DocuSign Benefits

Legally Binding

Paperless

Secure

Available 24/7

Montana State University logo

Available to MSU

Faculty

Staff

*At no additional
cost under campus DocuSign license*

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Access Requirements

NetID and NetID password

@gfcmsu.edu email address

See “Log in” below for detailed instructions.

How to

  1. Go to听
  2. Enter your @gfcmsu.edu email address > click Continue.
  3. Click the blue Use Company Login button.
  4. Enter your NetID and Password in the MSU web service login fields.

For assistance, please contact:

The Technology Assistance Center
(406) 771-4440 |听[email protected]

Sender Responsibilities

As a DocuSign Sender requesting PII (Personally identifiable Information) or FERPA (Family Educational Rights and Privacy Act) data in a DocuSign envelope, you have a responsibility to protect this data upon its storage within DocuSign and to ensure only the appropriate parties have access to this envelope data.

This responsibility includes the assurance that appropriate masking or hiding of information that is considered PII or FERPA protected occurs when using DocuSign.听 This includes PII or FERPA protected data as part of an individual field such as Social Security Number or in combination with other Recipient data such as Full GID when in combination with Full Name.

The Sender responsibilities are outlined under the three methods of collecting PII or FERPA data within DocuSign.

When utilizing either the DocuSign application or any DocuSign integrations (Outlook or Word) the creator or initiator of an envelope, the individual selecting 鈥淪end an Envelope鈥, is considered the 鈥淪ender鈥 of that envelope. 听听The 鈥淪ender鈥 is responsible for using the 鈥淗ide text with asterisks鈥 feature on any Text field added to the document that may request PII or FERPA protected data.

Templates can be created by any DocuSign User with the appropriate permission. Templates can also be shared between DocuSign Users.听 When you select the 鈥淯se Template鈥 option you are initiating an envelope and you become the envelope 鈥淪ender鈥. Depending on the steps taken and permissions granted to DocuSign Users the Template may be restricted to modification. As a 鈥淪ender鈥 you are responsible for ensuring that the 鈥淗ide text with asterisks鈥 feature is enabled on any Text field added to the document that may request PII or FERPA protected data. This may require testing the appropriate text fields to ensure data is masked with astericks or contacting the Template owner to ensure PII or FERPA requested data is protected.

Powerforms are created based off a DocuSign Template. The Template owner is converted to be the default DocuSign Powerform 鈥淪ender鈥.听 The Powerform owner or a DocuSign Admin are allowed to change the 鈥淪ender鈥 of a Powerform as required.听 When using a DocuSign Powerform with PII or FERPA protected data, if astericks do not appear in the field that should be protected, upon tabbing or selecting another field, then the Powerform owner should be contacted to ensure appropriate safeguards are in place on the Powerform.

The DocuSign 鈥淎ttachment Tag鈥 should never be provided on a document if the intent is to request an image or file that contains PII or FERPA protected information. Attachments added via the Attachment tag, by a recipient, cannot have PII or FERPA data masked within the attached image or file.

Hiding Text and Form Data

DocuSign articles outlining the process for Data Masking PII and FERPA as well as how to see this masked data.

Data Storage and FERPA

Restricted Data

Data Type OK Not OK
Budget Information
Contracts
Course evaluations
Data classified as听Public
Data classified as听Restricted
Employee and student IDs/GIDs (even when combined with names)
Planning documents
Staff search committee notes
Student grades and records
Bank account numbers
Data classified as听Confidential
Drivers License numbers
Passport Visa numbers
Payroll ACH numbers
Social Security numbers
Credit card numbers X
Research data subject to export controls X
International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) governed data X
No Recipient Attachment tags are allowed in the envelope that would contain an image of a document with PII or FERPA data X

Please contact the Technology Assistance Center at听[email protected]听or (406) 771-4440 to have shared envelopes enabled for your account.听

The shared envelopes feature allows you to view and manage tasks of an envelope that has been shared with you.

See the DocuSign听听guide for more details about the feature and how to use it.

The DocuSign sandbox is to be used for testing purposes only.听 If you’ve never used it before please contact the TAC first.

Training & Learning Resources

General:

Signing:

Sending:

Advanced:

Visit听听to sign up for webinars or to take self-paced classes. All trainings are free.

For help with DocuSign for Microsoft apps (add-ins that integrate DocuSign directly into Word, Outlook, etc.)

Note:听When signing into DocuSign directly from Word or Outlook, follow the听To sign in听instructions above.